Freight Forwarding Jobs

Yes, folks, it’s high time to rethink the store. How much square footage do we really need for our in-store shoppers? Do we really need to place all the merchandise on the floor? Should we be looking at a model like Hointers uses? How, where and what kind of associates will be required?

Working around shoppers to find items is also arduous. In some cases, associates get caught fulfilling orders instead of helping customers. Designated pickers also answer questions from shoppers, a mandatory delay preventing quick online order turnarounds. To address traffic distraction, Macy’s associates pull the bulk of online orders before the store opens, according to the Wall Street Journal. Retailers also need to set up sophisticated packaging and shipment departments in their stores.

As the all-important 2021 holiday season approached, a second survey asked a similar question about retailer selection. Once again, free shipping came in at the top (66%). Next: competitive prices (60%), in-stock products (53%), delivery speed (46%) and past overall experience at 42%. Free shipping appears etched in the minds of online shoppers. There are implications for both retailers and online shoppers as they evaluate choices in shipping charges for their customers.

Over the years, surveys from Digital Commerce 360 and Bizrate Insights have shown the importance of free shipping to online shoppers. As recently as January 2022, we asked 1,108 online shoppers about the attributes or conditions most likely to lead them to place an order on a retailer’s website. Free shipping topped the list at 76%. That’s even higher than the right price (73%), in-stock products (54%) and product selection and trust in the brand (tied at 53%).

As an operations and business model, ship-from-store makes no sense at all. It just adds extra layers of handling and that adds up to costs. The only sense it makes is to use it to balance out-of-balance inventories that are in stores. Efficiency comes from consolidating inventory, automated picking and bulk shipping. Ship-from-store is contrary to all these steps.

Would love to see the shrink stats on these stores’ ship-from-store as those who feel disrespected, overwhelmed and isolated are the most likely to look the other way when customers or employees pilfer merchandise.

LAS VEGAS, Jan. 18, 2022 /PRNewswire/ -- Rakuten Super Logistics (RSL), a premier nationwide third-party logistics provider (3PL), today announced the launch of its Xparcel Priority delivery service.

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